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Stage 1: Discover
Understand your organization, objectives, stakeholders, and current technology landscape.
We start with conversations about your goals and challenges, and the people affected by them. We review existing systems, processes and data, and identify constraints such as security, compliance and budget.
What we need from you
- Business goals and challenges
- Access to key stakeholders
- Documentation of current systems and processes
What you receive
- A summary of objectives and requirements
- An initial view of opportunities and risks
02
Stage 2: Assess & Strategize
Evaluate options and define the strategy, roadmap, and success measures.
We assess readiness, compare options and recommend an approach, whether that is an AI roadmap, an application architecture, a cloud migration plan or a program structure. Scope, priorities and success measures are agreed before design begins.
What we need from you
- Decisions on priorities and constraints
- Feedback on recommended options
- Approval of scope and success measures
What you receive
- Assessment findings
- A recommended strategy and roadmap
- A proposal with scope, stages and timing
03
Stage 3: Design the Solution
Design the architecture, user experience, and delivery plan.
We design the solution in detail: architecture, integrations, data, security controls and, where people interact with it, the user experience. Prototypes and designs are reviewed with you before build begins.
What we need from you
- Feedback in agreed review rounds
- Input from users and subject experts
- Design approval
What you receive
- Solution architecture
- Designs or prototypes for review
- A delivery plan with milestones
04
Stage 4: Develop & Implement
Build, configure, integrate, and migrate in managed increments.
We build, configure and integrate in increments, with regular demonstrations and status reporting. Migrations and deployments are planned to minimize disruption, and risks and issues are managed throughout.
What we need from you
- Access to systems and environments
- Timely decisions and feedback
- Participation in demonstrations
What you receive
- Working increments to review
- Regular status and risk reporting
05
Stage 5: Test & Validate
Verify quality, security, performance, and readiness for go-live.
We test functionality, integrations, performance and security, and validate the solution with your users. Readiness for go-live, including training and support arrangements, is confirmed before launch.
What we need from you
- User acceptance testing
- Reported issues
- Go-live approval
What you receive
- A tested, launch-ready solution
- A record of issues found and resolved
- Training and readiness plans
06
Stage 6: Launch, Optimize & Support
Go live, drive adoption, measure results, and keep improving.
We support the launch and early adoption, monitor performance against the agreed success measures, and continue to optimize. Ongoing support arrangements are agreed in your proposal.
What we need from you
- A confirmed launch window
- Feedback from users after launch
What you receive
- A live, supported solution
- Handover documentation
- Reporting on results and recommendations
